FAQs


Have another question?  Email it to mycard@albion1card.com

  1. What is the Albion 1Card?
  2. How do I get my Albion 1Card?
  3. What if I lose my Albion 1Card?
  4. What is my Student ID Number?
  5. What is my Briton Bucks Number?
  6. What is the difference between my Meal Plan, Dining Dollars and Briton Bucks?
  7. What is the difference between e-bill and Briton Bucks?
  8. How do Briton Bucks work?
  9. When is value added to Briton Bucks available?
  10. Where can I use Briton Bucks?
  11. How do I make a purchase with Briton Bucks?
  12. What happens if I swipe my card at a self-service location and the machine does not work?
  13. How do I recommend additional accepting locations for Briton Bucks?
  14. What if I forget my user name or password?
  15. Is the Briton Bucks Account Management Center a secure site?
  16. What are the Briton Bucks Terms and Conditions and How can I review them?
  17. What is the Briton Bucks refund process?

What is the Albion 1Card?

The Albion 1Card is the official identification card of Albion College.  It is issued to all members of the College Community and is required for identification and access to essential campus services.  It also offers a convenient account for making purchases on and around campus.  All students, faculty, and staff at Albion College are currently eligible to receive an Albion 1Card.

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How do I get my Albion 1Card?

Students will receive their new Albion 1Card when checking into their residential buildings.  Otherwise, cards are issued and distributed at the Information Technology Help Desk located in Room G16 of the Ferguson Building.  Hours are Mon. – Fri. 8 a.m. – 5 p.m.

 

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What if I lose my Albion 1Card?

Immediately report a lost or stolen card to the Office of Campus Safety at 517-629-1234.  To deactivate your Briton Bucks account, click here or call 1-888-435-6027.  Replacement cards are issued at the Information Technology Help Desk located in room G16 of the Ferguson Building.  A $5 fee will be charged to replace your card.  Help Desk hours are Mon. – Fri. 8 a.m. – 5 p.m. and can be reached at 517-629-0479.  Please consult the Albion College Student Handbook for more information at www.albion.edu/handbook.

 

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What is my Student ID Number?

Your Student ID Number is located on the front of your Albion 1Card.  It is not your social security number, but a unique number that is 9 digits in length.

 

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What is my Briton Bucks Number?

Your 16-digit Briton Bucks number is located on the front of your Albion 1Card and uniquely identifies your prepaid spending account.

 

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What’s the difference between my Meal Plan, Dining Dollars and Briton Bucks?

All accounts are accessed by your Albion 1Card and offer students different dining options.  Each account has its own rules for redemption and roll-over.

To learn more about how to use all the accounts on your Albion 1Card, click here.

 

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What is the difference between e-bill and Briton Bucks?

e-bill is Albion College’s official method for sending student account statements, replacing your paper statements (or bills).  Electronic billing (e-billing) is an online interface that enables Albion College students to view their current and previous billing statements and make electronic payments over the Web using a credit card or check.

Briton Bucks is a prepaid spending account on your Albion 1Card offering a safe and convenient way to make cashless purchases on and off campus.

You are not able to pay tuition with your Briton Bucks account.  For more information regarding e-bill, click here.

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How does Briton Bucks work?

Briton Bucks is a cashless, prepaid spending account on your Albion 1Card that is accepted on and around the Albion College campus.  You must add value to your account before using Briton Bucks to make purchases and have have sufficient value available in your account to pay for each transaction.  Every time you use your Briton Bucks account, the amount of the transaction will be deducted from your account and you may not spend more value than you have.  Unused balances roll over semester to semester and year to year.

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When is value added to Briton Bucks available?

Funds transferred by debit/credit card and cash are available instantly.  Check deposits are available on the business day received.  If a check is returned to us by your financial institution for insufficient funds, the deposit will be reversed from your Briton Bucks account and a Returned Payment/Check fee will be assessed.  If the Returned Payment/Check fee creates a negative balance in your account, you will be contacted to make another payment to the account.

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Where can I use Briton Bucks?

Briton Bucks can be used at many campus locations and at off campus businesses.  These can be identified by the “Welcomed” sign featuring the Briton Bucks logo.  Click here for a complete list of accepting locations.

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How do I make a purchase with Briton Bucks?

At retail locations, Briton Bucks works much like a debit or credit card.  Just present your Albion 1Card for payment to the attendant at the register.  Your card will be swiped in a terminal and the transaction authorized.  You will need to sign a printed receipt of the approved transaction.  At self-service locations, simply insert your card in the terminal.

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What happens if I swipe my card at a self-service location and the machine does not work?

If the self-service machine does not work properly, you will not be charged for the transaction.  If for any reason you are charged, please email us a refund request.  Please include the location, date & time of the transaction(s) in question.

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How do I recommend additional accepting locations for Briton Bucks?

Cardholder suggestions are welcome and encouraged.  Recommendations can be sent via e-mail to our  Recruitment Department Please include the name of the location and why you would like to see them join the program.

 

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What if I forget my user name or password?

Go to Briton Bucks Cardholder Account Center.  Under the Login button, click [Forgot your username or password?] and follow the instructions.

 

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Is the Briton Bucks Account Management Center a secure site?

Yes, it is secured via 128 Bit SSL Encryption so you can manage your account with confidence.

 

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What are the Briton Bucks Terms and Conditions and how can I review them?

The Terms and Conditions outline program policies and terms of use for the Briton Bucks account.  They are available for review via a link in the footer of every page on this site.

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What is the Briton Bucks refund process?

You may receive a refund of your Briton Bucks account balance when you graduate, withdraw or leave Albion College.  Proof of withdrawal or dismissal is required.  Refund requests must be submitted to the College’s card program service provider in writing to:

Albion 1Card Service Center
PO Box 1305
Doylestown, PA 18901-0117

or by emailing mycard@albion1card.com

Please see Section 20: Account Refunds in the Terms & Conditions for further details.

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